Customer Service

Customer service is one of the most important ways of assisting your clients. It shows that your company has compassion that it cares deeply about your clients. This in turn creates immense loyalty and a temporary client may become permanent.

How can we at Via Connections help you develop this imperative service? Dealing with customers is not easy, it requires time and space. With your growing company you cannot afford to be distracted. We at Via Connections have everything to cater your service needs.  Questions need to be addressed, customer complains need to be directed, orders need to be placed. We can do all this for you taking the headache away and you can easily focus on expanding your business.

Our technical facility is very well equipped we offer your business the following assistance:

  • 24 hour chat support
  • Customer handling
  • Complaint addressing
  • E-mail management
  • Website orders
  • Queries addressing
  • Interactive Voice Response
  • Call routing
  • Mobile management
  • Automated call backs
  • Multimedia queuing
  • Social media handling
  • Customized Customer services required by your company